Power Buy

FAQ


How can customers make a purchase on the website? What is the process?

1.Select an item and put it in the cart by click on Add to Cart button.
2.Log in to confirm your Power Buy website membership.
3.Confirm your order in cart.
4.Fill in The 1 Card membership number to collect points.
5.Apply a coupon/discount code (if any). If the code is valid, the discount will be displayed on the screen. 

 

Terms and conditions of coupons :

1.Customers must apply a coupon code on own.
2.A coupon code can be applied only 1 time per order (receipt) per user.
3.Check the item/amount/price selected before clicking on PAY NOW button.
4.Select delivery address/date at your convenience.
5.Select payment method.
   5.1 COD
   5.2 Credit/Debit Card
   5.3 Money transfer via bank/Counter Service


How can a coupon/discount code be applied?

Coupon Terms & Conditions

-One coupon can be applied for one order only.
-A coupon cannot be exchanged into cash.
-A coupon is valid only on online store before its expiry date.
-A coupon cannot be used in conjunction with hot price items in weekly and monthly promotion.
-A coupon cannot be used with Apple merchandise.
-A coupon cannot be used in conjunction with installment payment promotion.
-A coupon cannot be used with any other coupons.
-The company reserves the right to change without prior notice.


Are the prices on www.powerbuy.co.th the same as those at Power Buy stores/branches?

Prices of merchandise at each branch as well as those on www.powerbuy.co.th  may vary, depending on the promotion period.


Installment Payment with 0% interest

You can choose to pay in installments - 4 months or 10 months- for one item per one order.

Banks which participate in installment payment with 0% interest promotion are:


1. Siam Commercial Bank, Co. Ltd (Public)
2. Kasikorn Bank
3. Krungthai Co., Ltd. (Public)
4. UOB Bank
5. Citibank

Please note that the promotion may vary by product. Please refer to terms and conditions of each product before making a purchase. For more information of other credit cards, please check our website.


Product

Ask for product description,Warranty Enquiry,Return/Exchange Policy.

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Price - Promotion

Ask for promotion,Price Enquiry,Gifts with Purchase,Credit Card Promotion,Coupon Terms & Conditions,The 1 Card Point Enquiry.

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Subscription

Terms and Conditions of Power Buy Member Application,Membership Privilege,Membership Renewal.

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Ordering and Payment

Order and Payment Procedure,Payment Status Enquiry,Payment Notification.

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Product

Price - Promotion

Subscription

Ordering and Payment

Shipping

Ask for Standard Delivery,Express Delivery,Click & Collect,Extra Kilometer Fee.

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Installation Fee

Delivery Service,Change of Delivery Address,Change of Delivery Date,Date of Delivery Enquiry.

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Order Tracking

Order Status Tracking.

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Product Collection

Ask for policy and procedure of product collection,Policy and procedure of product return/exchange.

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Shipping

Installation Fee

Order Tracking

Product Collection

Order Cancellation

Ask for cancellation procedure,Delivery cancellation,Change of delivery address.

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Standard installation

Installation Standard, Additional Installation Fee,Dismantle Fee

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Return & Refund

Policy and Procedure of Product Collection,Policy and Procedure of Refund.

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Tax Invoice

Policy of Invoice Issuance/Change of the Address on the Invoice,Tax Refund for Tourists.

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Order Cancellation

Standard installation

Return & Refund

Tax Invoice